Priority service - mandatory for all entities that provide in-person service to the public

Decree-Law no. 58/2016 was published on 29 August 2016, in Diário da República, the Portuguese official gazette. This new Decree-Law makes the provision of priority service mandatory in the case of people with a disability or incapacity, old people, pregnant women and people accompanied by infants. The rule applies to all public and private entities that provide in-person service to the public. The Decree-Law also establishes a framework for the administrative penalties that apply in the event of failure to comply with this obligation.